Please be aware that items that are sent in original packaging can be returned for a refund if they are unopened. The buyer is responsible for return postage costs, and only the cost of the item will be refunded
Some items are bought in bulk and then packaged individually – these items cannot be returned
If you believe an item is faulty or has arrived damaged, you must contact Justine within 3 days of receiving the item and send a photo of how the item arrived (
The Freemie® Collection Cups have a 60-day manufacturing warranty. Please contact Freemie ( for more information
Every effort has been made to ensure information is correct (such as compatibility). Please choose items carefully.

If you have any question, please contact Justine

“Such amazing customer service! I phoned Justine last week to clarify which parts I would need to purchase for my Spectra, she answered all my questions happily (and saved me money because I would have also ordered something I didn’t need). I placed my order Wednesday, and was rapt to receive it Monday morning on the other side of Australia.
Prompt, professional and friendly. Thank you!”